The IATA Managing the Travel Business (MTB) Level Course is designed for individuals who wish to develop managerial and operational knowledge in the travel and tourism industry.
The programme focuses on travel agency management, business operations, financial control, marketing strategies, and customer service standards. This course helps learners take advantage of industry opportunities by improving their skills in supervising and managing people and by building business relationships based on win-win negotiating strategies.
Participants learn how to remain competitive by developing new services and marketing them effectively, while also gaining insight into agency accounting procedures and business planning to maintain strong financial health.
After successful completion of the course, students may explore opportunities in:
Industries where our students can work:
Students can work in roles such as Travel Consultant, Agency Supervisor, Sales Executive, Operations Executive, or may also manage their own travel business.
The course is delivered by a team of highly experienced faculty members with extensive backgrounds in aviation, airlines, travel agencies, hospitality, tourism sectors, travel business operations and management practices. The faculty combines academic expertise with real-industry exposure, ensuring students receive practical insights, updated industry knowledge, and career-oriented guidance.
Regular industry interactions, workshops, industry visits and mentoring sessions further enhance learning, helping students build confidence and professional competence for a progressive and constructive career.
Mumbai: Bandra, Borivli, Vashi, Nariman Point
